Cancelation Policy

Welcome to AB Tex! This Cancellation Policy outlines the terms and conditions related to the cancellation of orders placed on our website.

1. Order Cancellation:

Customers may request the cancellation of an order before it has been processed and shipped. Once an order is in the processing stage, it cannot be canceled.

2. Cancellation Process:

To cancel an order, please contact our customer support team at info@abtexonline.com. Provide your order number and details for efficient processing.

3. Refund Process:

If an order is canceled before processing, a full refund will be issued to the original payment method within 6 business days. Refunds may take additional time based on your financial institution's processing times.

4. Cancellation After Shipping:

Once an order has been shipped, it cannot be canceled. In such cases, customers may initiate a return in accordance with our Return Policy.

5. Return Policy:

Our Return Policy provides details on returning items after they have been received. Please refer to our Return Policy page for more information.

6. Changes to Orders:

Customers may request changes to their orders (e.g., size, color) before processing. Once an order is in the processing stage, changes cannot be accommodated.

7. Exceptional Circumstances:

We understand that exceptional circumstances may arise. If you believe your situation warrants special consideration, please contact our customer support team, and we will do our best to assist you.

8. Contact Information:

For order cancellations or inquiries, please contact our customer support team at info@abtexonline.com.

9. Updates to Cancellation Policy:

This Cancellation Policy may be updated. Check the "Last Updated" date for the latest version.

By placing an order with AB Tex, you agree to abide by this Cancellation Policy.

Customize this template based on your specific business practices and ensure it aligns with your other policies and legal requirements. It's recommended to seek legal advice to ensure compliance with applicable laws and regulations.