Frequently Asked Questions
Q: "How do I place an order?"
Placing an order is simple. Browse our website, select the fabrics you love, and add them to your cart. Once you've made your selections, proceed to checkout, provide your shipping details, and complete the payment process.
Q: “How are delivery charges calculated?”
Delivery charges are calculated based on the shipping destination, the weight of your order, and the chosen shipping method. During the checkout process, you will be able to view and confirm the applicable delivery charges before completing your purchase.
Q: “How long does it take for my order to be delivered?”
The delivery time for your order depends on various factors, including your shipping destination, the selected shipping method, and the availability of the products. You can view the estimated delivery time during the checkout process.
Q: “What is the return policy?”
We understand that preferences may vary. If you're not satisfied with your purchase, please refer to our Return Policy page for detailed information on how to initiate a return or exchange. Return Policy
Q: “Do You Offer International Shipping?”
Yes, we provide international shipping to serve customers worldwide. Shipping rates and delivery times vary by destination.
Q: "Where is your physical store located?"
Our physical store is located at AB Tex, Pakistan Cloth Market, Shop No 367,Data Block, Lahore, 54100 Punjab Pakistan. You can find detailed directions and a map on our "Contact Us" page.
Q: "What are your store hours?"
Our store is open 6 Days of the Week from 12:05 AM to 9:00 PM. Please note that store hours may be subject to change, so it's always a good idea to check our website or contact us for the latest information.